Whisper marketing: how to spark conversations about a brand? – Collegium Da Vinci Poznań
23 January 2024
Wiktoria Klamka - Student

Whisper marketing: how to spark conversations about a brand?

How do we get customers to talk about our brand?

In today’s digital world, where information flows quickly and communication through social media is the order of the day, whisper marketing has become an invaluable brand-building tool. It is a strategy based on creating authentic relationships, which relies on satisfied customers and brand advocates sharing their positive experiences with others. It’s not only an effective way to promote, but also a way to build a lasting relationship with customers.

What is whisper marketing?

Whisper marketing, also known as buzz marketing , is based on a basic premise: people trust other people more than advertisements. Today’s consumers are increasingly aware, critical and seek authentic recommendations before making purchasing decisions. Studies show that up to 92% of consumers trust recommendations from friends and family and positive reviews on the Internet. Whisper marketing allows brands to capitalize on this natural tendency to pass on information to build trust and increase recognition.

How do we get customers to talk about our brand?

  • Create quality products – A satisfied customer is eager to recommend the brand to others.
  • Evoke emotions – Creative and memorable brand experiences can get people to talk about their experiences. This can range from unusual advertising campaigns to unique marketing campaigns.
  • Spend time with the community – Creating an active community around your brand is a key part of whisper marketing. Interact with customers on social media platforms, create discussion forums and engaging content that encourages participation and opinion sharing.
  • Find the right influencer – A well-chosen content promoter will get people talking and sharing opinions.

Buzz marketing manual

  1. Create content in various places, use a few selected social media and outdoor marketing. Don’t limit yourself!
  2. Speak the language of benefits to your customers.
  3. Use natural language.
  4. Reply to your customers’ comments regularly..

Advantages of word of mouth marketing

  • Naturalness
  • Low costs
  • Increased customer engagement
  • Long-lasting effect
  • Creating a community
  • It enhances the effects of other forms of marketing activities

Buzz marketing is a strategic tool that can bring many benefits when used properly. The key to success is to create engaging, valuable content that stimulates emotions and motivates people to share it further.